Aeotec Help Desk

AutoPilot 19

• Table of contents - AutoPilot
• Setup - AutoPilot
• Space management - AutoPilot
• Connect & remove devices - AutoPilot
• Device settings - AutoPilot

View all 19

Smart Home Hub 18

• Table of Contents - Smart Home Hub
• How to setup Smart Home Hub
• Migrate from SmartThings to Smart Home Hub
• Room management - Smart Home Hub
• Installing & removing devices - Smart Home Hub

View all 18

Smart Home Hub tips and tricks 8

• How to change WiFi network in Smart Home Hub
• How to create virtual devices in Smart Home Hub
• Create a custom device handler in SmartThings IDE
• List of useful Custom Device Handlers for SmartThings
• SmartThings Life - Smart Lock Guest Access

View all 8

Z-Stick Gen5 (ZW090) 22

• Z-Stick Gen5 user guide.
• Z-Stick Gen5 technical specifications.
• Z-Stick Gen5 Quick Start - Just the Essentials
• Quick start Z-Stick Gen5 with Domoticz
• Host Software

View all 22

Z-Stick Gen5+ (ZW090) 6

• Z-Stick Gen5+ user guide
• Z-Stick Gen5+ technical specifications
• Z-Wave PC Controller 5 configuration tool installation.
• Upgrade network to Z-Stick Gen5+ and backup tool
• Setup Home Assistant with Z-Stick Gen5+

View all 6

Z-Pi 7 7

• Z-Pi 7 user guide.
• Z-Pi 7 technical specifications.
• Z-Pi 7 Serial to PC USB
• Update Z-Pi 7 with Raspbian OS / RPi V7.17.2
• Setup Z-Pi 7 with Home Assistant and ZWaveJS2MQTT on a Raspberry Pi

View all 7

Z-Stick 7 8

• Z-Stick 7 user guide.
• Z-Stick 7 technical specifications.
• Update Z-Stick 7 with Windows
• Update Z-Stick 7 with Raspian OS / RPi V7.17.2
• Setup Home Assistant with Z-Stick 7 and Z-WaveJS2MQTT

View all 8

Engineering Sheets (PDF Downloadable) 2

• Gen5/6 Engineering sheets
• Gen7 Engineering sheets

FAQ 13

• What are Aeotec's product codes?
• Does a product work with a particular gateway?
• How do I factory reset my Aeotec Z-Wave Device
• What frequency does Z-Wave use?
• Can a firmware upgrade for Gen5 products be used to change their region or frequency?

View all 13

aërQ Temperature and Humidity Sensor 11

• aërQ Temperature and Humidity Sensor user guide.
• aërQ Temperature and Humidity Sensor technical specification.
• Update ZWA009 aerQ Sensor V12.01
• Update ZWA039 aerQ Sensor V2.02
• Setup aërQ with Smart Home Hub

View all 11

Button 4

• Button user guide.
• Button technical specification.
• Aeotec Button with SmartThings
• EU declaration of conformity.

Doorbell 6 (ZW162) 10

• Doorbell 6 user guide.
• Doorbell 6 technical specification.
• Doorbell 6 sound previews.
• Doorbell 6 - SmartThings configuring sound and volume
• Doorbell 6 - SmartThings Home Monitor setup and sound/volume configuration

View all 10

Door / Window Sensor 7 Series 700 (ZWA011/ZWA012) 11

• Door / Window Sensor 7 Basic user guide (ZWA011)
• Door / Window Sensor 7 Pro user guide (ZWA012)
• Door / Window Sensor 7 Pro (ZWA012) with dry contact sensors
• Door / Window Sensor 7 Pro (ZWA012) with external power supply.
• Door / Window Sensor 7 Series 700 technical specifications

View all 11

Dual Nano Switch (ZW132 and ZW140) 9

• Dual Nano Switch with energy (ZW132) user guide
• Dual Nano Switch (ZW140) user guide
• Dual Nano Switch technical specifications.
• (ZW132) Dual Nano Switch with energy reading V3.02 firmware update.
• (ZW132) Update Dual Nano Switch with energy reading via Homeseer.

View all 9

Heavy Duty Smart Switch Gen5 (ZW078) 4

• Heavy Duty Smart Switch Gen5 user guide.
• Heavy Duty Smart Switch Gen5 technical specifications.
• Heavy Duty Smart Switch Gen5 wiring diagrams.
• EU declaration of conformity.

Home Energy Meter Gen5 (ZW095) 9

• Home Energy Meter Gen5 user guide.
• Home Energy Meter Gen5 technical specifications.
• HEM Gen5 Parameter 101-103 and 111-113 use.
• Setup Home Energy Meter Gen5 ZW095 with SmartThings.
• Home Energy Meter Gen5 setting your sensor to report.

View all 9

illumino Dimmer Switch 11

• illumino Dimmer Switch user guide
• illumino Dimmer Switch technical specifications
• Update illumino Dimmer Switch V1.07
• illumino Dimmer Switch LED compatibility
• illumino Dimmer Switch requires neutral

View all 11

illumino Switch 9

• illumino Switch user guide
• illumino Switch technical specifications
• Update illumino Switch V1.05
• Single-pole wiring installation for illumino Switch
• 3-way wiring installation for illumino Switch

View all 9

illumino WallMote 7 7

• WallMote 7 user guide
• WallMote 7 technical specification
• Virtual 3-way Group Association with illumino WallMote 7
• Setup WallMote 7 with AutoPilot
• Setup WallMote 7 with Home Assistant

View all 7

MultiSensor 6 (ZW100) 18

• MultiSensor 6 user guide.
• Multisensor 6 technical specifications.
• Using Aeotec Multisensor 6 with SmartThings Hub
• Setup MultiSensor 6 with AutoPilot
• Setup MultiSensor 6 with Smart Home Hub

View all 18

MultiSensor 7 (ZWA024) 7

• MultiSensor 7 user guide
• MultiSensor 7 technical specifications
• Update MultiSensor 7 V1.03
• Setup MultiSensor 7 with AutoPilot
• Setup MultiSensor 7 with Aeotec Smart Home Hub

View all 7

Nano Dimmer (ZW111) 14

• Nano Dimmer user guide.
• Nano Dimmer technical specifications.
• Bypass technical specifications
• How to wire Nano Dimmer with neutral wire
• How to wire Nano Dimmer without a neutral wire.

View all 14

Nano Switch (ZW116 and ZW139) 9

• Nano Switch (ZW139) user guide.
• Nano Switch with energy (ZW116) user guide
• Nano Switch technical specifications.
• How to wire a Nano Switch to an outlet with a switch.
• (ZW116 - V3.00) How to update Nano Switch with energy reading Z-Wave firmware.

View all 9

Nano Shutter (ZW141) 4

• Nano Shutter user guide.
• Nano Shutter technical specifications.
• Nano Shutter (ZW141) Update Z-Wave firmware.
• Nano Shutter declaration of conformity

NanoMote Quad 5

• NanoMote Quad user guide.
• NanoMote Quad technical specifications.
• How to setup NanoMote with Vera
• How to setup NanoMote Quad with SmartThings hub
• EU declaration of conformity.

Range Extender 7 8

• Range Extender 7 user guide.
• Range Extender 7 technical specification.
• Setup Range Extender 7 with AutoPilot
• Setup Range Extender 7 with Smart Home Hub
• Setup Range Extender 7 with Hubitat

View all 8

Recessed Door Sensor 7 6

• Recessed Door Sensor 7 user guide.
• Recessed Door Sensor 7 technical specifications.
• Update Recessed Door Sensor 7 V1.05
• Recessed Door Sensor 7 on Domoticz
• Setup Recessed Door Sensor 7 with SmartThings

View all 6

Recessor 1

• Recessor user guide.

Siren 6 (ZW164) 11

• Siren 6 user guide.
• Siren 6 technical specifications.
• Siren 6 sound previews.
• Siren 6 - SmartThings configuring sound and volume
• Siren 6 - SmartThings Home Monitor setup and sound/volume configuration

View all 11

Smart Switch 6 without USB (ZW110) 4

• Smart Switch 6 without USB user guide.
• Smart Switch 6 without USB technical specifications.
• How to update Smart Switch 6 Z-Wave firmware.
• Update Smart Switch 6 firmware via HomeSeer.

Smart Switch 7 EU (F plug) 4

• Smart Switch 7 (F plug) user guide.
• Smart Switch 7 (F plug) technical specification.
• ZW175-C Smart Switch 7 (Type F) Hubitat driver
• EU declaration of conformity.

Smart Switch 7 US (B plug) 6

• Smart Switch 7 (B plug) user guide.
• Smart Switch 7 (B plug) technical specification
• Setup Smart Switch 7 (B Plug) with AutoPilot
• Setup Smart Switch 7 (B Plug) with Smart Home Hub
• Setup Smart Switch 7 (B Plug) with Home Assistant

View all 6

TriSensor (ZWA005) 5

• TriSensor user guide.
• TriSensor technical specification.
• How to update TriSensor Z-Wave Firmware.
• TriSensor with Vera
• EU declaration of conformity.

Water Sensor 7 (ZWA018/ZWA019) 9

• Water Sensor 7 Basic user guide (ZWA018)
• Water Sensor 7 Pro user guide (ZWA019)
• Water Sensor 7 technical specifications.
• Setup Water Sensor 7 with Aeotec Smart Home Hub
• Setup Water Sensor 7 with AutoPilot

View all 9

WallMote Quad (ZW130) 8

• WallMote Quad user guide.
• WallMote Quad technical specifications.
• Using WallMote Quad with SmartThings Hub.
• Setup WallMote Quad ZW130 with SmartThings.
• Using WallMote Quad with Vera UI7 (Group Association / Direct Control).

View all 8

WallSwipe 2

• WallSwipe for Nano user guide.
• WallSwipe technical specification.

Aeotec Button (GP-AEOBTNEU/US/AU) 3

• Aeotec Button user guide
• Aeotec Button technical specifications
• EU declaration of conformity.

Aeotec Motion Sensor (GP-AEOMSSEU/US/AU) 3

• Aeotec Motion Sensor user guide
• Aeotec Motion Sensor technical specifications
• EU declaration of conformity.

Aeotec Multipurpose Sensor (GP-AEOMPSEU/US/AU) 3

• Aeotec Multipurpose Sensor user guide
• Aeotec Multipurpose Sensor technical specifications
• EU declaration of conformity.

Aeotec Water Leak Sensor (GP-AEOWLSEU/US/AU) 3

• Aeotec Water Leak Sensor user guide
• Aeotec Water Leak Sensor technical specifications
• EU declaration of conformity.

Aeotec Outlet (GP-AEOWPGUK/AEOWPFEU) *not listed as Aeotec* 2

• Aeotec Outlet user guide
• Aeotec Outlet technical specifications

Aeotec Range Extender Zi (ZGA001) 2

• Aeotec Range Extender Zi user guide.
• Aeotec Range Extender Zi technical specifications

Aeotec Cam 360 3

• Aeotec Cam 360 user guide.
• Aeotec Cam 360 technical specifications
• EU declaration of conformity.

10 Year Smoke Detector 3

• 10 Year Smoke Sensor user guide.
• 10 Year Smoke Detector technical specifications.
• Declaration of Conformity

Flow Stop 2 3

• Flow Stop 2 user guide
• Flow Stop 2 technical specifications
• Declaration of Conformity

Mold Detector 4

• Mold Detector user guide.
• Mold Detector technical specifications.
• Update Mold Detector to new Fimware
• Declaration of Conformity

Smart Outdoor Plug Switch 3

• Smart Outdoor Plug user guide.
• Smart Outdoor Plug technical specifications.
• Declaration of Conformity

Smoke detector with controllable siren V 1.2 7

• Smoke detector with controllable siren V 1.2 user guide
• Smoke detector with controllable siren V1.2 technical specifications.
• Declaration of Conformity
• Smoke detector troubleshooting guide.
• Smoke detector with controllable Siren - Using with Fibaro HomeCenter 2

View all 7

Solar Outdoor Siren 2 4

• Solar Outdoor Siren 2 user guide.
• Solar Outdoor Siren 2 technical specifications.
• Update Solar Outdoor Siren 2
• Declaration of Conformity

Strike Lock Control 7

• Strike Lock Control user guide. V1.04 and newer
• Strike Lock Control user guide. V1.03 and older
• Strike Lock Control technical specifications.
• Strike Lock V1.05 with Popp Hub.
• Strike Lock V1.05 with Fibaro Home Center Lite.

View all 7

Z-Rain 3

• Z-Rain user guide.
• Z-Rain technical specifications.
• Declaration of Conformity

Z-Weather 4

• Z-Weather user guide.
• Z-Weather technical specifications.
• Z-Weather troubleshoot guide.
• Declaration of Conformity

POPP Smart Thermostat 4

• POPP Smart Thermostat user guide
• POPP Smart Thermostat technical specifications.
• Setup POPP Smart Thermostat with SmartThings
• Declaration of Conformity

POPP ZB-Shield 4

• POPP ZB-Shield user guide
• ZB-Shield technical specifications.
• Firmware Update of ZB-Shield with Raspberry PI
• Declaration of Conformity

POPP ZB-Stick 5

• POPP ZB-Stick user guide
• POPP ZB-Stick technical specifications.
• Firmware Update of ZB-Stick with Windows 10
• Firmware Update ZB-Stick with Raspberry PI
• Declaration of Conformity

10 Year Smoke Detector and Siren 9

• 10 Year Smoke Detector and Siren user guide V1.14
• 10 Year Smoke Detector and Siren user guide V1.01
• 10 Year Smoke Detector and Siren technical specifications.
• Declaration of Conformity
• 10 Y Smoke Detector troubleshooting guide.

View all 9

433 MHz Bridge 3

• 433MHz Bridge user guide.
• 433Mhz Bridge technical specifications.
• Declaration of Conformity

Door / Window Sensor 4

• Door / Windows Sensor user guide
• Door / Window Sensor technical specifications.
• Update Door/Window Sensor
• Declaration of Conformity

Door / Window Sensor (DSB04100) 0

Door / Window Sensor 6 5

• Door Window Sensor 6 user guide.
• Door Window Sensor 6 technical specifications.
• Door Window Sensor 6 shows as Generic IO in Vera UI7
• EU declaration of conformity.
• How to update Door / Window Sensor 6 Z-Wave firmware.

Door / Window Sensor 7 Series 500 (ZWA008) 13

• Door / Windows Sensor 7 user guide
• Door / Window Sensor 7 technical specifications.
• Door / Window Sensor 7 with external power supply.
• Door / Window Sensor 7 as a scene controller.
• Door / Window Sensor 7 Series 500 (ZWA008) as a dry contact sensor.

View all 13

Door / Window Sensor Gen5 3

• Door Window Sensor Gen5 user guide.
• Door Window Sensor Gen5 technical specification.
• EU declaration of conformity.

CO Detector 3

• CO Detector user guide.
• CO Detector technical specifications.
• Declaration of Conformity

External Power Supply for Smoke Sensor and Siren 3

• External power Supply user guide
• External Power Supply technical specifications.
• Declaration of Conformity

Doorbell Gen5 6

• Doorbell Gen 5 user guide.
• Doorbell Gen5 technical specifications.
• Wireless Button Installation Guide + Wireless button Pair Guide
• Using Doorbell Gen5 with SmartThings Hub's Custom Device Type
• Control Doorbell sounds via Scene/Trigger on Vera

View all 6

Dry Contact Sensor Gen5 2

• Dry Contact Sensor Gen5 user guide.
• Dry Contact Sensor Gen5 technical specifications.

Power Plug 3

• Power Plug user guide
• Power Plug technical specifications.
• Declaration of Conformity

External Power Adapter for Keypad 3

• External Power Supply for Keypad user guide
• External Power Supply technical specifications.
• Declaration of Conformity

Garage Door Controller Gen5 10

• Garage Door Controller Gen5 user guide.
• Garage Door Controller technical specifications.
• Configure Garage Door Controller alarm sounds.
• Disable Alarm Sound in the Garage Door Controller
• Using Garage Door Controller with SmartThings Hub's Custom Device Type

View all 10

LED Bulb 6 6

• LED Bulb 6 Multi-White user guide.
• LED Bulb 6 Multi-White technical specifications.
• LED Bulb 6 Multi-Color user guide.
• LED Bulb 6 Multi-Color technical specifications.
• LED Bulb 6 (RGBW or Multi-White) with Vera

View all 6

Home Energy Meter 1

• DSB09 firmware updates V3.61 / V3.64 / V3.67 US frequency

Home Energy Meter Second Edition 5

• Home Energy Meter G2 user manual.
• Home Energy Meter G2 1 phase user manual.
• Setting Parameter 101-103 for the HEM G2 (DSB28)
• Home Energy Meter G2 SmartThings Device Handler
• Reset kWh in Vera UI7

Key Fob Gen5 6

• Key Fob Gen 5 user manual.
• Key Fob Gen5 technical specifications.
• Secondary Controller Quick Start - Key Fob Gen5
• Key Fob Gen5 as a Primary Controller for your network.
• EU declaration of conformity.

View all 6

Keypad 4

• Keypad user guide.
• Keypad technical specifications.
• Keypad with Popp Hub
• Declaration of Conformity

LED Bulb Gen5 (ZW098) 8

• LED Bulb Gen5 user guide.
• LED Bulb Gen5 technical specifications.
• LED Bulb Gen5 Parameter 37 examples and easy excel programmable sheet
• How to Factory Reset LED Bulb Gen5
• Firmware Update (10/23/2016) - LED Bulb Gen5 V1.07

View all 8

LED Strip 6

• LED Strip user guide.
• LED Strip technical specifications.
• Using LED Strip with Vera Gateway.
• LED Strip with SmartThings hub.
• EU declaration of conformity.

View all 6

Micro Dimmer G2 / Micro Smart Dimmer G2 4

• Micro Dimmer G2 and Micro Smart Dimmer G2 user guide.
• Micro Dimmer G2 technical specifications.
• Are Micro Dimmer or Micro Smart Dimmer made for ceiling fan control?
• Do Micro Dimmer or Micro Smart Dimmer require a neutral wire?

Micro Double Switch / Micro Double Smart Switch 2

• Micro Double Smart Switch user guide.
• Micro Double Switch technical specifications.

Micro Smart Energy Illuminator 0

Micro Switch G2 / Micro Smart Switch G2 3

• Micro Switch G2 user guide.
• Micro Switch G2 technical specifications.
• Are Micro Switch or Micro Smart Switch made for ceiling fan control?

Micro Motor Controller 2

• Micro Motor Controller - Wiring Schematic
• Micro Motor Controller technical specifications.

MiniMote 6

• In-Depth Minimote Guide
• Secondary Controller Quickstart Guide
• Minimote V1.18 firmware update
• Minimote V1.19 firmware update.
• Configuring Group Mode in Vera (Minimote)

View all 6

Smart Boost Timer Switch (ZWA006) 4

• Smart Boost Timer Switch user guide.
• Smart Boost Timer Switch technical specifications.
• How to update Smart Boost Timer Switch firmware.
• EU declaration of conformity.

Radiator Thermostat 7

• Radiator Thermostat user guide
• Radiator Thermostat technical specification
• Using Radiator Thermostat with Zipato Gateway
• Radiator Thermostat with Domoticz
• Installation of Radiator Thermostat Adapters

View all 7

Water Sensor 6 (ZW122) 7

• Water Sensor 6 user guide.
• Water Sensor 6 technical specification.
• Dock for Water Sensor 6 user guide.
• Dock for Water Sensor 6 technical specification.
• Lasso Sensor for Water Sensor 6 technical specifications

View all 7

Multisensor 4 in 1 (DSB05 Generation 1) 1

• Multisensor (DSB05 Gen1 4 in 1) firmware update or downgrade.

MultiSensor Gen5 4

• Multisensor Gen5 user guide.
• Multisensor Gen5 technical specification.
• Multisensor Gen5 SmartThings custom device handler motion fix.
• Firmware Update V1.02/1.03 for Multisensor Gen5 (ZW074)

NanoMote One 4

• NanoMote One user guide.
• NanoMote One technical specifications.
• NanoMote One with SmartThings hub
• EU declaration of conformity.

Panic Button 4

• Panic Button user manual.
• Panic Button technical specification.
• Control scene/automation with Panic Button.
• EU declaration of conformity.

POPP Home - Gateway 4

• Popp Home - Camera Gateway user guide
• Popp Home - Camera Gateway technical specifications.
• Declaration of Conformity
• Popp Home Troubleshouting

Range Extender (DSD37) 2

• Gateway shows Range Extender as off.
• Range Extender and Door Locks

Range Extender 6 6

• Range Extender 6 user guide.
• Range Extender 6 technical specifications.
• Setup Range Extender 6 ZW117 with SmartThings.
• Range Extender 6 - Beginners guide to installing Z-Wave repeaters.
• Range Extender 6 (ZW117) firmware update. (1/15/2018)

View all 6

Recessed Door Sensor Gen5 6

• Recessed Door Sensor Gen 5 user guide.
• Recessed Door Sensor Gen5 technical specifications.
• Recessed Door Sensor Gen5 OTA firmware update V1.15
• Recessed Door Sensor Gen5 troubleshooting.
• Recessed Door Sensor Gen5 shows as Generic IO in Vera UI7

View all 6

Secure Flow Stop 3

• Secure Flow Stop user guide.
• Secure Flow Stop technical specifications.
• Declaration of Conformity

Siren Gen5 6

• Siren Gen 5 user guide.
• Siren Gen5 technical specifications.
• Changing Sound and Volume of Siren Gen5 (Parameter 37)
• Siren Gen5 - Install Custom Device Handler Smart Alarm by krlaframboise
• Siren Gen5 - Using different sounds in different events (Vera UI7 Gateway)

View all 6

Smart Energy Illuminator 0

Smart Dimmer 0

Smart Dimmer 2nd Edition 0

Smart Dimmer 6 5

• Smart Dimmer 6 user guide.
• Smart Dimmer 6 technical specifications.
• Smart Dimmer 6 firmware update (1/16/2018)
• Using Smart Dimmer 6 with SmartThings Hub's Custom Device Type
• EU declaration of conformity.

Smart Switch 6 7

• Smart Switch 6 user guide.
• Smart Switch 6 technical specifications.
• How to update Smart Switch 6 Z-Wave firmware.
• Update Smart Switch 6 firmware via HomeSeer.
• Z-Way hack to make the Smart Switch 6 work as a ON/OFF switch

View all 7

Smart Power Strip 2

• Smart Power Strip user guide.
• Smart Power Strip technical specifications.

Smart Switch Gen5 3

• Smart Switch Gen5 user guide.
• Smart Switch Gen5 technical specifications
• EU declaration of conformity.

Smoke Sensor and Siren 8

• Smoke Sensor and Siren user guide V2.01
• Smoke Sensor and Siren user guide V1.00
• Smoke Sensor and Siren technical specifications.
• Declaration of Conformity
• Smoke Sensor troubleshooting guide.

View all 8

Solar Outdoor Siren (POPE005107) 3

• Solar Outdoor Siren user guide
• Solar Outdoor Siren technical specifications.
• Declaration of Conformity

Thermostatic Radiator Valve (TRV) 3

• Thermostatic Radiator Valve user guide.
• Thermostatic Radiator Valve technical specifications
• Declaration of Conformity

Wall Controller 2 3

• Wall Controller 2 user guide.
• Wall Controller 2 technical specifications.
• Declaration of Conformity

Wall Plug Dimmer 3

• Wall Plug Dimmer user guide.
• Wall Plug Dimmer technical specifications.
• Declaration of Conformity

WallMote 5

• WallMote user guide.
• WallMote technical specification.
• Using WallMote (2 Button) with SmartThings Hub.
• Using WallMote with Vera UI7 (Group Association / Direct Control).
• EU declaration of conformity.

Water Leak Sensor 4

• Flood Sensor user guide.
• Flood Sensor technical specifications.
• POPP Water Leakage Sensor with Vera
• Declaration of Conformity

Z-Stick Lite Gen5 0

Z-Stick S2 2

• Z-Stick S2 V3.08 firmware update
• Z-Stick S2 Quick Start - Just the Essentials.