When paired with Aeotec Smart Home Hub and the SmartThings software that the hub uses, Range Extender 7 user guide will offer the following features:


  • Connection as active or inactive.




Steps to connect Range Extender 7 to Aeotec Smart Home Hub (SmartThings).

  1. Open SmartThings
  2. Select "+" located at the top right corner (second icon from the right)
  3. Select "Device"
  4. Search "Aeotec" then select Aeotec
  5. Select Repeater/Extender
  6. Select Aeotec Range Extender
  7. Follow its steps to pairing
    • Press Start
    • Set the hub that is pairing this
    • Set the Room
    • Tap Next
  8. Now tap the Action Button on Range Extender 7.
  9. (If Secure pairing available) Scan the QR code or choose to enter the DSK code (pin code located under the QR barcode)
  10. Now wait about a minute and your device should show up as "Aeotec Repeater/Extender", feel free to rename this.



Moving Range Extender 7 to a new location.


If you move Range Extender 7 to a new location after you pair it. You must run "Network Repair" from your SmartThings app. 

  1. Open SmartThings.
  2. From the dashboard, find your hub and select it.
  3. Tap "More Options" (3 dot icon located top right)
  4. Tap Z-Wave Utilities
  5. Tap "Network Repair"
  6. Tap Start.



How to remove Range Extender 7 from Aeotec Smart Home Hub (SmartThings).


These steps can be performed even if Range Extender 7 are not yet paired to your Aeotec Smart Home Hub.

  1. Open SmartThings
  2. Find your hub in the device list, then select it
  3. Tap More Options (3 dot icon) located at the top right corner.
  4. Tap Z-Wave Utilities
  5. Tap General Exclusion
  6. Now tap the Action Button on Range Extender 7.
  7. SmartThings should confirm that it has removed a device.
  8. Now try the pairing steps at the top again.




Troubleshooting


1. Having issues pairing your device?

  • Move your Sensor within 4 - 10 ft of your Aeotec Smart Home Hub, its possible that it is too far.
  • Remove power from Aeotec Smart Home Hub for 6 minutes, then power it up again.
  • Remove power from Range Extender 7 for 1 minute, then power it up again.
  • Try factory resetting or excluding your Range Extender 7.
    • Exclude first in case the device actually paired to your hub otherwise it will leave a phantom device in your network that will be difficult to remove.
    • Perform a manual factory reset
      1. Press and hold the Action Button for 20 seconds on Range Extender 7.
      2. If successful, the LED should fade its LED in and out to indicate it is ready to be paired.


2. Range Extender 7 showing up as a generic device?

  • Check if SmartThings picked up all of the correct information, follow the below steps to check:
    1. Login to: https://account.smartthings.com/
    2. Click on "My Locations", then select the location of your hub.
    3. Click on "My Devices"
    4. Click on the newly created device
    5. Look for "Raw Description" and see if there are any values that display as 00, 00.0, or 0000, this may be a key indicator that this device did not pair properly.
      1. If it does show 00, 0000, or 00.0 values, exclude and then re-include your Range Extender 7.
    6. If it contains values without 00 or 0000, then change the device handler manually
      1. Scroll to the bottom and click "Edit"
      2. Look for Type, and click on the list, then in alphabetical order,
        • For Range Extender 7, select "Z-Wave Range Extender".
      3. Click on Update