This solution shows you how to pair, control, remove, or factory reset your devices using Smart Home Hub. It forms part of a broader guide on managing and using Smart Home Hub which can be found here  



a.
Connect devices


Smart Home Hub supports a multitude of wireless devices specifically Z-Wave, Zigbee, and WiFi devices. Each wireless communication methods will have a different method to pairing them into Smart Home Hub, but the interface of Smart Home Hub will provide you those specific instructions.


This guide will go over their generic methods of pairing them.


1. Z-Wave steps

  1. From the front dashboard of SmartThings, tap Plus (+) icon.
  2. Select Device.
  3. Tap Scan nearby or Select a brand and the device type.
    • If you select Scan nearby, follow steps 4 and 5.
    • If you select Select a brand and the device type, follow the steps shown on SmartThings Connect app (and skip steps 4 and 5).
  4. Ensure that the small green LED on Smart Home Hub is blinking before moving forward.
  5. Tap the button or follow the device instructions of your device to pair it.
    • Usually it is a single tap of the button, but other devices may have special button presses (ie. double, triple press, or press and hold for a certain amount of time).
    • If your device is not pairing properly, follow section c (Remove devices) in the section below to factory reset it.


2. Zigbee or WiFi steps

  1. From the front dashboard of SmartThings, tap +.
  2. Select Device.
  3. Select a brand and the device.
    • Follow the steps displayed on screen to pair that Zigbee of WiFi device.
  4. Plug the Zigbee / WiFi device into power and/or scan the devices QR code. Smart Home Hub should be able to find the device automatically after some time has passed.
    • Some devices may require special button pressed, make sure to refer to the instruction guide of the Zigbee or WiFi device that you are pairing.


b. 

Control connected devices


Each device will have a standard way to controlling them for example, a Z-Wave switch or a Zigbee switch will have the same or similar interfaces to allow you to toggle them on/off wirelessly. Most devices will allow you to control them or view their device information details by selecting the individual devices on the front dashboard of SmartThings Connect.


For switches, you can toggle it on and off from the dashboard (a small circular button will appear on the top right side of the widget to easily control the connected device).


For sensors, the main sensor detail will be displayed.


To access more details about the device if available, follow the steps below.

  1. Open SmartThings Connect.
  2. Scroll down to find the device you want to view.
  3. Tap on the device icon directly (do not tap any circular icons if they appear).
  4. This will bring you to the details of this device, and if other secondary functions or details are available to control, they will be present in that page.



c.
Remove devices


Smart Home Hub can factory reset Z-Wave devices called "Z-Wave Exclusion" which will work with any Z-Wave device regardless if they are paired or not.


1. Z-Wave Steps

  1. Open SmartThings Connect.
  2. Find the Smart Home Hub in the device list and select it.
  3. Select the 3 dots icon located at the top right corner.
  4. Tap Z-Wave utilities.
  5. Tap Z-Wave exclusion.
  6. Ensure that the LED on Smart Home Hub is blinking.
  7. Tap the button on the Z-Wave device that you want to factory reset.
    • Usually it is a single tap of the button, but other devices may have special button presses (ie. double, triple press, or press and hold for a certain amount of time).


2. Zigbee or Wifi Steps

  1. Primarily these devices can just be removed using the force remove method mentioned in section e (Force remove a device).
  2. Some devices have a manual factory reset option which may need to be done in order to re-pair that device.



e.
Force remove a device


Any device can be force removed from SmartThings Connect interface. This method is not preferred but should only be used if you have no other options to removing a failed device.


Steps

  1. On SmartThings dashboard, select the node/device you want to delete to access its more detailed page.
  2. Tap the 3 dot icon located at the top right corner.
  3. Tap Edit.
  4. At the bottom of the page, tap on Delete device.




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