When paired with Aeotec Smart Home Hub and the SmartThings software that the hub uses, Water Sensor 7 (Basic) user guide or Water Sensor 7 Pro user guide will offer the following features:


Water Sensor 7 (ZWA018)

  • Water status
  • Battery Level


Water Sensor 7 Pro (ZWA019)

  • Water status
  • Humidity sensor
  • Temperature sensor
  • Battery Level



Steps to pair Water Sensor 7 to Aeotec Smart Home Hub (SmartThings).

  1. Open SmartThings Connect
  2. Select "+" located at the top right corner (second icon from the right)
  3. Select "Add Device"
  4. Tap "Add" under "Partner devices"
  5. Select "Aeotec" then "Add without QR code" at the bottom.
  6. Select Water leak sensor
    • Optional Alternate Steps
      • Select "Can't find your device?" at the bottom
      • Select "Water Sensor 7"
      • Follow the instructions. 
  7. Open the cover of your Water Sensor 7



  8. Now tap the small black tamper switch 3x quickly on Water Sensor 7.



  9. (If Secure pairing available) Scan the QR code or choose to enter the DSK code (pin code located under the QR barcode)
  10. Now wait about a minute and your device should show up as "Aeotec Open/Close Sensor", feel free to rename this.




How to exclude Water Sensor 7 from Aeotec Smart Home Hub (SmartThings).


These steps can be performed even if Water Sensor 7 are not yet paired to your Aeotec Smart Home Hub.

  1. Open SmartThings Connect
  2. Find your hub in the device list, then select it
  3. Tap More Options (3 dot icon) located at the top right corner.
  4. Tap Z-Wave Utilities
  5. Tap General Exclusion
  6. Open the cover of your Water Sensor 7



  7. Now tap the small black tamper switch 3x quickly on Water Sensor 7.



  8. SmartThings should confirm that it has factory reset and removed a device.
  9. Now try the pairing steps at the top again.




Troubleshooting


1. Having issues pairing your device?

  • Move your Sensor within 4 - 10 ft of your Aeotec Smart Home Hub, its possible that it is too far.
  • Remove power from Aeotec Smart Home Hub for 6 minutes, then power it up again.
  • Remove power from Water Sensor 7 for 1 minute, then power it up again.
  • Try factory resetting or excluding your Water Sensor 7.
    • Exclude first in case the device actually paired to your hub otherwise it will leave a phantom device in your network that will be difficult to remove.
    • Perform a manual factory reset
      1. Remove the cover of your Water Sensor 7
      2. Press and hold the tamper switch for 5 seconds until the red LED blinks.
      3. Quickly release the tamper switch, and then immediately press and hold again. 
        • If successful, the LED will display a solid green LED.


2. Water Sensor 7 showing up as a generic device?

  • Check if SmartThings picked up all of the correct information, follow the below steps to check:
    1. Login to: my.smartthings.com
    2. Click on the 3 dot icon at the top right
    3. Click on "Advanced User"
    4. Click on "Devices"
    5. Click on the name of your Water Sensor 7
    6. Look for "Manufacturer Code" and see if there are any values that display as 0000-0000-0000
      • If it does show 0000-0000-0000, exclude and then re-include your Water Sensor 7.