This guide will give you information on how you can control user codes through SmartThings. As long as you have a Z-Wave or Zigbee lock connected to Smart Home Hub, you should be able to manage its access codes through SmartThings using a Life app called "Smart Lock Guest Access".


Here are the steps to set up Smart Lock Guest Access:
To get started, first enable the Smart Lock Guest Access Recommended Automation in the SmartThings app:
  1. From the Home screen, Tap Life and select Add service
  2. Select Smart Lock Guest Access. (If you do not see this, it is possible that the widget was automatically installed for you already - this is only available to US users currently).
  3. Touch CONTINUE.
  4. Touch Allow to confirm
The Smart Lock Guest Access card will be automatically added to your Home screen.

If you do not see Smart Lock Guest Access, likely it is already in your dashboard under "Life"

Access Guest Smart Lock Access whenever:
  1. Click on "Life"
  2. Select Smart Lock Guest Access

Managing locks:
Using the Smart Lock Guest Access card, you can view the current state of your locks and lock all locks with a single press.
When all doors are locked, the card will turn blue. When any door is unlocked, the card will turn red. Touch LOCK ALL to quickly lock all unlocked doors.

Creating guest codes:
Create guest codes to invite guests to use your smart locks. Each guest code must have a unique guest name and can be between 4 to 8 characters, depending on the lock’s native capabilities.
Note: Any lock codes created in the SmartThings app will override codes created on the physical lock.
  1. From the Home screen, touch the Smart Lock Guest Access card
  2. Touch the dropdown arrow beside Locks
  3. Select Lock codes
  4. Touch INVITE GUEST
  5. Enter the guest’s name
  6. If you have more than one lock, assign the code to a lock
  7. Enter the code
  8. Touch CREATE CODE
  9. Touch SHARE to share the code with your guest
Managing guests:
After creating a guest code, you can delete the code or change the name of the guest at any time in the SmartThings app.
  1. From the Home screen, touch the Smart Lock Guest Access card
  2. Touch the dropdown arrow beside Locks
  3. Select Lock codes
  4. Select the guest code
  5. Touch EDIT GUEST NAME to rename the guest, or touch DELETE to delete the code


Note: For security purposes, lock codes cannot be altered after they have been created. To edit a lock code, delete the existing guest code and create a new one: