Aeotec Help Desk

This is the normal operation for the Z-Stick Gen5 to cycle between Blue, Yellow, and Red. If Z-Stick Gen5 is under heavy load or communication, the colo...

This page provides instructions for disabling the LED of Z-Stick Gen5 using the Backup Software tool for Z-Stick Gen5 and form part of the larger Z-Stick Ge...

For this article, this will help you pair Z-Stick Gen5 as a secondary controller to another Z-Wave gateway, this is only one of many methods that can be use...

If by some reason that your Z-Stick Gen5 cannot include any device via push button method or through software, please follow the instructions below: 1) ...

Z-Stick Gen5 ZW090 is a highly versatile and portable device used as an interface for a third party software to be used and connected with Z-Stick Gen5. For...

If you are unable to check the firmware version of your Z-Wave devices using your current firmware, there is an optional method to use Zensys Tool to help y...

First, you will need to download the Zensys tool which can be found here: https://aeotec.freshdesk.com/helpdesk/attachments/6091420613, in most cases you ...

You can easily remove a failed node using the Zensys Tool which can be found here to download it: https://aeotec.freshdesk.com/helpdesk/attachments/60914206...

This page shows you how to make Z-Stick Gen5 a secondary controller to another gateway using Zensys Tool and a Vera Edge gateway and form part of the larger...

To do a network shift between controllers, you will need to start off by including the Z-Stick Gen5 into the Z-Stick S2 network. First download the Zen...